Care at home

Our staff training, alongside ongoing supervision and care management, enables us to provide a complete, accountable and responsible range of services to clients and their families.

We follow a stringent quality assurance framework and, along with the company’s clear structure and highly trained staff, ensures ethical and effective services.

Care Management

• Care coordination
• Client visits
• Staff management
• Staff supervision
• Comprehensive and client specific staff training
• Support and rehabilitation plans
• Risk assessment
• Monitoring and reviewing
• Robust recruitment
• Client meet and greet

Psychological services

We can provide help with

• Developing/regaining skills
• Grief and loss
• Carer distress
• Physical health and disability
• Anxiety including PTSD
• Cognitive difficulties
• Depression and low self-esteem
• Identity
• Relationships
• Anger and stress management
• Physical and sexual abuse
• Eating disorders
• Behavioural difficulties

1:1 / 2:1 support

Some clients need help to keep themselves and others safe, whilst respecting their right to make choices. We exercise inclusion and openness to make life less overwhelming. Clients are helped to understand their feelings, care for themselves and make safe decisions.

Transition management

Change can lead to anxiety. Whether moving from inpatient services to the community, or entering adult services, we support and work with clients and families. We enable them to feel safe, help explore options, build on skills and prepare for the future.

Person-centred

We work in partnership with clients and families to find out whom and what is important to them. A sense of control over life is crucial for wellbeing. We empower people to participate and exercise choice in the support they receive.

Live-in care

Independence is being in our home and community. The familiarity and associated memories make us feel safe and secure. Clients choose who will stay with them in their home so they do not have to leave.

Education and occupation

Self-esteem is enhanced by feeling that we have purpose and a valued role. If clients wish to continue their learning or resume work, they will be supported to achieve their potential. We explore client’s aspirations, liaise with employers and education providers and help them to develop.

Quality assurance

• CQC registration
• DBS checks
• Employment history and references
• Identity checks
• Eligibility to work in the UK
• NMC registration
• Immunisation
• Comprehensive and client specific staff training
• Customer surveys
• Staff feedback forms
• Audits – internal and external
• Audits by clients
• Daily care reports
• Staff assignment report
• Competency based interviews